Verified FTX Account
To access and verify your FTX account details after the company’s bankruptcy, you’ll need to use the Customer Claims Portal. This portal allows you to log in with your FTX credentials, review your account balances and transaction history as of the FTX Debtors’ filing date (November 11, 2022), and initiate the KYC (Know Your Customer) verification process.
- Visit the Customer Claims Portal: Go to the official FTX Customer Claims Portal.
- Login: Use the same username and password you used to create your FTX account.
- Verify Your Email: After logging in, you’ll need to verify your email address.
- Complete KYC: Provide the necessary KYC information to verify your identity.
- Review Account Information: Once KYC is completed, you can view your account balances and transaction history as of the filing date.
- Claim Process: You can also initiate the claim process and view your claim status within the portal.
- Tax Information: If you have claims above a certain threshold, you’ll need to provide tax information.
- Distribution Service Provider: You’ll also be able to select your preferred Distribution Service Provider for your claim.
Important Notes:
- Security:Always verify information you receive about the FTX bankruptcy from official sources like the Kroll website (https://restructuring.ra.kroll.com/FTX/) or by contacting Kroll Restructuring Administration at FTXquestions@kroll.com.
- KYC Verification:Completing KYC is crucial for accessing your account information and receiving any potential distributions.
- Deadline:Some KYC verification deadlines have passed, and creditors who haven’t completed verification may risk missing out on potential repayments.
- No Third-Party Links:Be cautious of any unofficial websites or applications asking you to link your wallet, provide your seed phrase, or download software.
- FTX will not ask for personal identifying information:Such as your Social Security number or birthday, over email, social media, or any other way not described in a Court-approved process.
- Contact Support:If you have any questions about KYC, logging in, or the claim process, contact FTX Customer Support at support@ftx.com.
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